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Frequently asked questions
1
What should I include in my message?
Tell us what you're trying to make - brand, product, packaging, site, or something else. Links, rouch ideas, or inspo are all fair game. The more context, the better.
1
How soon will someone reply?
We usually respond within one to two business days. Every message gets read by an actual human (not an auto-responder).
1
Can I book a call instead of emailing?
Yep. Once we review your message, we'll send over a calendar link if a quick call makes more sense.